Questions about your cards?
Let’s get you an answer.

Contact PXG for help with professional trading card grading, packages, submissions, shipping, existing orders or partnerships.
Email PXG support
Messages are normally answered within 24–48 hours.

What can we help with?

Some common questions can be answered immediately. For personal help, send the PXG team a message below.

01

General grading questions

Find answers about pricing, card images, submissions and shipping.

02

How cards are graded

Review the criteria used to evaluate centering, corners, edges and surface quality.

03

Packages and pricing

Compare the 5-, 10-, 25- and 100-card grading packages.

04

Ready to submit?

Choose your package and complete your card submission online.

Send us the details.

Tell us what you need help with and include any useful order or submission information. The more detail you provide, the easier it is for the team to assist.
Email PXG support
Mailing address
Prime Excellence Grading PO Box 42008 Cleveland, Ohio 44142

What happens next?

Your message is sent to PXG support. The team reviews the details provided. You receive a response by email or phone.

How can we help?

Required fields are marked with an asterisk.
Do not include payment-card details or other sensitive financial information.

PXG normally responds within 24–48 hours.

YOUR COLLECTION. PROFESSIONALLY PROTECTED.

Ready to Protect and Grade Your Cards?

Begin your secure submission in minutes. No account required.

Stay Connected

Join our community for updates, collector news, and exclusive grading offers.